There is a problem with my order, what should I do?
Please email firstname.lastname@example.org and we will do everything we can to help. The service you experience as a customer is our upmost priority and your complete satisfaction is so important to us.
How long will my order take to arrive?
Please allow up to 5 working days for your order to arrive. Please get in touch with us if you are experiencing delays.
Are your products vegan?
Absolutely! We adore animals so this was really important to us. All products are cruelty-free.
Where are your products made?
All of our products are hand-made using traditional artisan production methods, at a professional cosmetic production facility in southern England, UK.
I'm pregnant, can I still use your products?
Our products contain essential oils, which are unsafe to use during pregnancy or breastfeeding.
What is the shelf-life of your products?
Simply refer to the jar symbol on the packaging of your product. Our first product, the Relax & Restore night oil, has a shelf-life of 6 months from the date of opening.
Are your ingredients natural and organic?
Our products are 100% natural and we use organic ingredients wherever possible. You'll find the majority of our ingredients used are organic. This will be indicated on the ingredients list on the product label.
Where do you source your ingredients from?
All of our ingredients are sourced both locally and internationally, using only reputable, ethical suppliers.